Course Description:
This course equips professionals with the essential skills and confidence to succeed in face-to-face sales interactions. Participants will learn how to connect with customers, ask the right questions, present products effectively, and close deals in real time. Emphasis is placed on building trust, reading body language, and handling objections smoothly in a personal setting. Whether you’re selling on the showroom floor, at a trade show, or during client visits, this course will sharpen your interpersonal selling skills.
Topics include:
- The psychology of in-person selling
- First impressions and body language
- Building rapport and trust quickly
- Asking open-ended questions to uncover needs
- Demonstrating value and tailoring presentations
- Overcoming objections and closing techniques
- Post-sale follow-up and relationship building
Target Audience: Sales associates, retail staff, field reps, account managers, and anyone whose role involves direct customer interaction.
In Person Sales PowerPoint
Additional Resources
Once you’ve completed the PowerPoint and read additional resources, please complete the short quiz below to receive a certificate of completion and 3 CE credits.