WORKPLACE ESSENTIALS TRAINING: Business Etiquette

Course Description: Business Etiquette

The Business Etiquette course is designed to help professionals develop the skills necessary to present themselves with confidence and professionalism in the workplace. Participants will learn the fundamentals of workplace etiquette, effective communication, and professional behavior that foster strong business relationships and a positive work environment. This course covers key aspects of workplace conduct, including proper email and phone etiquette, networking skills, and workplace decorum to enhance professionalism and credibility.

Key Topics:

  • Understanding the importance of business etiquette in professional success
  • Effective verbal and non-verbal communication skills
  • Professional email, phone, and in-person etiquette
  • Best practices for workplace interactions and networking
  • Dressing for success and making a positive first impression
  • Cultural awareness and sensitivity in business settings
  • Managing workplace relationships with respect and professionalism

Who Should Attend:
This course is beneficial for professionals at all levels, including employees, managers, business owners, and job seekers who want to enhance their professional image, improve workplace interactions, and build stronger business relationships.

Business Etiquette PowerPoint

Additional Resources

Once you’ve completed the PowerPoint and read additional resources, please complete the short quiz below to receive a certificate of completion and 3 CE credits.

Workplace Essentials Training Quiz: Business Etiquette